Your Privacy, Protected.
We believe trust is earned through transparency. Here is exactly how your data is handled at Noahboat.
Information We Collect
To fulfil your orders and deliver the best experience possible, Noahboat collects certain personal information. Below is a clear breakdown of what we collect and why.
| Category | Data Collected | Purpose |
|---|---|---|
| Identity | Full name, email address, phone number | Account creation, order confirmation, support |
| Location | Delivery address, city, state, PIN code | Shipping & delivery coordination |
| Transactional | Order history, payment status, invoices | Order processing, refunds, dispute resolution |
| Technical | IP address, browser type, device info, cookies | Security monitoring, site performance |
| Behavioural | Pages visited, products viewed, click patterns | Personalisation, improving recommendations |
How We Use Your Data
Your information is used solely to provide, improve, and protect our services. We never use your data for undisclosed purposes.
Payment & Data Security
Security is a core commitment, not an afterthought. Here are the measures we take to protect your data:
| Security Layer | Implementation |
|---|---|
| Data Transmission | All data is transmitted over HTTPS using TLS 1.2+ encryption |
| Payment Processing | Razorpay — PCI DSS Level 1 certified gateway |
| Access Control | Role-based access; only authorised personnel can access customer data |
| Data Storage | Encrypted at rest; hosted on secure, audited cloud infrastructure |
| Incident Response | Breach notification within 72 hours as required by applicable law |
Transparency in Data Sharing
We do not sell, rent, or trade your personal data — ever. We only share data with trusted third parties strictly necessary to operate our service.
| Third Party | Data Shared | Why |
|---|---|---|
| Delivery Partners (e.g. Shiprocket, Delhivery) |
Name, phone, delivery address | To ship and deliver your order |
| Razorpay | Order ID, amount, contact | Secure payment processing |
| Email / SMS Provider | Email, phone number | Order confirmations & updates |
| Analytics | Anonymised site usage data | Understanding site performance |
| Law Enforcement | As required by court order or law | Legal compliance only |
Cookies & Tracking
We use cookies and similar tracking technologies to enhance your browsing experience. You remain in control of which cookies you accept.
You can manage or withdraw your cookie consent at any time by adjusting your browser settings or contacting us. Disabling essential cookies may affect site functionality.
Data Retention
We retain your data only for as long as necessary to fulfil the purpose it was collected for, or as required by Indian law.
| Data Type | Retention Period |
|---|---|
| Order & transaction records | 7 years (GST & accounting compliance) |
| Customer account data | Duration of account + 2 years post-closure |
| Marketing preferences | Until you unsubscribe or withdraw consent |
| Analytics & logs | 12 months |
| Support communications | 3 years |
Your Rights
Under the Digital Personal Data Protection Act, 2023 (India) and applicable privacy laws, you have the following rights over your personal data:
Right to Access
Request a copy of personal data we hold about you.
Right to Correction
Request that inaccurate or incomplete data be corrected.
Right to Erasure
Request deletion of your personal data (subject to legal obligations).
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to processing of your data for marketing purposes.
Right to Withdraw Consent
Withdraw consent for processing where consent is the legal basis.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Here is what to expect when we do:
We encourage you to review this policy periodically. All previous versions are available upon request.
Questions about your privacy?
Our team is here to help. Reach out and we'll respond within one business day.